Boston Hotel Covid-19 Safety

Our Cleanliness Commitment

We are thrilled to welcome everyone back to our hotel and we hope this note finds you in good health. The safety and well-being of our guests has always been the highest priority. Our team is prepared to greet you and provide the warm welcoming service you have come to expect of us.

A few of the things we want you to know:

You may notice social distancing markers as a reminder to provide space for others;
Out of an abundance of caution, as some of our younger guests are unable to be vaccinated, we will continue with our pool protocols and reservations will be required at check-in;
Seaport's enhanced cleaning schedule and other Safe Stay protocols will remain in place;
Please be advised that, effective Friday, August 27th, the City of Boston has implemented an indoor mask mandate. All Seaport Hotel guests, regardless of vaccination status, over the age of two (2) need to wear masks in public areas of the hotel, outside of their guestroom, as well as when exercising in Wave Health & Fitness. Exclusions are made when seated and eating and drinking, as well as in Wave, when swimming, showering or using the steam room. Thank you for your cooperation and stay healthy.

We ask that as we slowly restore our service and offerings, we ask for your patience. We are eager to continue providing the warm, quality service you have come to know and appreciate.

Our Safe Stay Program

At the Seaport Hotel, your well-being is our top priority. When it's time to take a break from home, enjoy a comfortable stay with us. Rest assured we're taking every step to ensure the health and safety of guests and team members. We have been known for our caring, award-winning hospitality for the last two decades.

Our Commitment

We are committed to the highest standards of cleaning and disinfecting of all guest rooms, suites, and common areas of the hotel. Our team members have been thoroughly trained on responsible hospitality and social distancing. In accordance with Boston's indoor mask mandate, all team members are required to wear masks. Enjoy peace of mind that you are safe with us.

Before You Check In

General Health & Safety

Effective Friday, August 27th, the City of Boston has implemented an indoor mask mandate. All Seaport Hotel guests, regardless of vaccination status, over the age of two (2) need to wear masks in public areas of the hotel, outside of their guestroom, as well as when exercising in Wave Health & Fitness. Exclusions are made when seated and eating and drinking, as well as in Wave, when swimming, showering or using the steam room.

Seaport Team Members: Every team member has been trained on enhanced hygiene and safety protocols, and all team members are wearing masks in accordance with Boston's indoor mask mandate.

CDC Approved Cleaning: The hotel's schedule of cleaning and sanitizing has been enhanced upon re-opening and will continue moving forward. All cleaning products have been CDC approved.

Physical Distancing: Guests may still notice social distancing markers as a reminder to provide space for others.

Guest Arrival

A warm welcome at every turn;
Self-parking is available in the Seaport Garage and valet parking has returned;
If you are ill or have flu like symptoms, please do not attempt to check in.

In Room Experience

Every guest room has been expertly cleaned and sanitized, over and above our AAA award-winning standards;
The TV remote has been sanitized by an in-room UVc lightbox, available for guest use;
Personalized package of sanitization wipes and personal sized bottle of hand sanitizer are in each guest room;
PURE Allergy-Friendly rooms contain an in-room HEPA filter;
For in-room-dining, there is only self pick-up; call ext. 4315 to order from our TAMO Bistro + Bar menu.

Wave Health & Fitness

Wave Health & Fitness is now OPEN;
The pool at Wave is OPEN to guests; please make a reservation to swim. At check-in, you may reserve the time you prefer.

Seaport Garage

Garage entry is a touchless process to ensure added safety.

Dining at Seaport

Seaport Café

Open daily for breakfast and lunch for hotel guests and the public;
Hours: 6:30 am - 1 pm the Café will close at noon on Saturdays and Sundays;
A limited selection of beer and wine is available;
Place orders and pick up at the Seaport Café.

Aura Restaurant

Open daily for breakfast for hotel guests and the public;
Hours: 7 - 11:30 am daily;
Please note, the breakfast buffet is available on Saturday and Sunday; a la carte breakfast is available daily.

TAMO Bistro + Bar

TAMO Bistro + Bar is open:
Sunday - Thursday, 5 - 10:30 pm (kitchen closes at 10; last call at 10:15 pm)
Friday & Saturday, noon - 2 pm, lunch; 4 - 11 pm (bar opens at 4; kitchen opens at 5, closes at 10:30; last call at 10:45 pm)
TAMO TO GO will be available until 10 pm and 10:30 pm, respectively. Get TAMO TO GO to your guest room or upon departure;
The menu is available via QR code or on TAMO's website;
TAMO Terrace is now open for the season with the same operating hours.

We’re Flexible. Travel Whenever.

We know you are eager to travel. In these uncertain times, we keep things flexible. To ease your mind, all reservations scheduled for stays before December 31, 2021, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. For booking, call us at 877-732-7678.

Travel Safely

The state of Massachusetts has lifted the remaining COVID-19 restrictions as of May 29th. More information can be found here.

We encourage all guests and team members to continue frequent hand washing, social distancing when necessary, and in conjunction with the City of Boston mask mandate, please wear a mask indoors.

We wish you good health and safe travels!

Play & Stay Local

Seaport Hotel is immersed in Boston's historic waterfront and surrounded by amazing attractions and outdoor activities. We're located on the Boston Harborwalk, just steps away from:

Rose Kennedy Greenway
Martin's Park
Freedom Trail
Boston Tea Party Ships & Museum
Boston Children's Museum

In the Words of Our Guests

"I've stayed here many times for business, but last night's stay was for pleasure, and it certainly was that. Felt comfortable with your safety protocols and enjoyed our stay very much."

Carolyn

Traveler's Insights

Are guests required to wear masks?

Yes. Effective Friday, August 27th, the City of Boston has implemented an indoor mask mandate. All Seaport Hotel guests, regardless of vaccination status, over the age of two (2) need to wear masks in public areas of the hotel, outside of their guestroom, as well as when exercising in Wave Health & Fitness. Exclusions are made when seated and eating and drinking, as well as in Wave, when swimming, showering or using the steam room. Thank you for your cooperation
Where is the best place to park?

We are currently offering convenient self-parking in the Seaport Garage, directly beneath the hotel. We would suggest parking as close to Row G or H on any level to easily access the elevators to the lobby. Valet parking is also now available.
Is breakfast available?

The Seaport Café is currently open daily for breakfast and lunch from 6:30 am – 1:00 pm serving a variety of grab and go foods. Aura restaurant has reopened, offering breakfast daily, 7 - 11:30 am.
Does the hotel offer in-room dining?

In-Room Dining is currently unavailable. TAMO Bistro + Bar’s complete menu is available for dine-in and take-out.
Are we able to make coffee in our guestroom?

Yes, Keurig coffee makers have returned to our guest rooms and suites.
Are your elevators operating at full capacity?

As of May 29th, elevators are operating at full capacity. We would ask that guests continue to social distance when necessary.
Is your health club and pool open?

Yes, Wave Health & Fitness has reopened and the pool continues to be open. Wave's hours:

Monday - Thursday from 6 am - 8 pm
Friday from 6 am - 11 pm
Saturday from 7 am - 11 pm
Sunday from 7 am - 5 pm
Members will be allowed access to Wave from 5:30AM onward, Monday - Friday, with their membership card.

Pool hours:
Monday - Wednesday
8 am to 10 am and 11 am to 6 pm
Thursday
8 am to 10 am and 11 am to 8 pm
Friday
8 am to 10 am and 11 am to 10 pm
Saturday
7 am to 10 pm
Sunday
7 am to 5 pm

Guests wishing to use the pool must make reservations via Guest Services at check-in.

Planning a Meeting or Event?

Seaport is fully compliant with the opening requirements of both the City of Boston and Commonwealth of Massachusetts. As well, our successful Safe Stay program requires all active employees to go through training before entering the workplace.

How frequently are you cleaning your public spaces, rest rooms and meeting rooms and what are some of the safety measures you have implemented?
The hotel's schedule of cleaning and sanitizing has been enhanced and remains in place; this includes all public areas including doorknobs, door frames, handles & railings, elevators and other common touch points every hour;

All cleaning products have been approved by the CDC;

Touchless hand sanitization dispensers have been added to high traffic areas for both guests and team members. This includes the registration and Concierge desk in the main lobby and entrances to all meeting rooms and restaurants;

UVc lighting has been installed in our air ducts to purify the air;

Protective glass has been installed at the Registration Desk, Concierge Desk and Seaport Café for safety ;

Trash receptacles and hand sanitizer have been placed in each meeting room;

Housekeeping maintains cleaning logs for all work completed;

Non-vaccinated guests are required to wear masks in all public spaces
How are you serving food & beverage safely to meeting attendees?
Seaport has implemented new standards and service approach to buffets, banquets and catering service;

Menus have been redesigned to serve a variety of both boxed meals, individually wrapped “ to go” options and creative bento boxes for each meal period;

Options include served meals and served stations that allow for individual small plates;

Utensils are individually wrapped and condiments are all individually presented to guests;

Coffee stations are manned or served tableside for seated guests;

Seaport’s service staff follows the strictest guidelines of serving as they do in our restaurants.
What steps have you taken to ensure the safety of meeting and event attendees?
Seaport undertakes frequent deep cleaning of meeting and event spaces;

Socially distanced seating and meeting room layouts remain available;

Convenient access to hand sanitizer is in every room;

For more information on audio/visual safety protocols, please see our preferred vendor, Projection.

Over 20 Years of Caring Hospitality