Are guests required to wear masks?

You will notice our team is diligently wearing masks. For the health and safety of all, guests are expected to wear face masks while outside of their rooms.

Where is the best place to park?

We are currently offering convenient self-parking in the Seaport Garage, directly beneath the hotel. Valet parking is currently unavailable. We would suggest parking as close to Row G or H on any level to easily access the elevators to the lobby.

Is breakfast available?

The Seaport Café is currently open daily for breakfast and lunch from 6:30 am – 1:00 pm serving a variety of grab and go foods. Aura restaurant is currently closed. TAMO is now open on Saturdays and Sundays for breakfast, 7 - 11:30 am.

Does the hotel offer in-room dining?

For our mutual health and safety, In-Room Dining is currently unavailable. TAMO Bistro + Bar’s complete menu is available for dine-in and take-out, including dining in your room from 5 – 11 pm, Thursday – Saturday nights

Are we able to make coffee in our guestroom?

The Keurig coffee makers typically found in our guest rooms and suites have temporarily been removed.

Are your elevators operating at full capacity?

Elevator occupancy is limited to two guests or one group/family traveling together to ensure responsible social distancing.

Is your health club and pool open?

Wave Health & Fitness is currently closed. Wave’s indoor pool is open to guests on a limited basis, Thursday – Sunday. Due to state social distancing requirements, guests must sign-up for a designated time slot once checked in to use the pool. Time slots are limited and on a first-come-first-serve basis. Over April school vacation week, April 17 - 25, the pool will be open daily from 7 am - 11 pm.

How frequently are you cleaning your public spaces, rest rooms and meeting rooms and what are some of the safety measures you have implemented?

The hotel's schedule of cleaning and sanitizing has been enhanced; this includes all public areas including doorknobs, door frames, handles & railings, elevators and other common touch points every hour; All cleaning products have been approved by the CDC; Fogging machines will be deployed to sanitize larger rooms and spaces; A Clorox 360 electrostatic cleaner will be used nightly in all public areas; Touchless hand sanitization dispensers have been added to high traffic areas for both guests and team members. This includes the registration and Concierge desk in the main lobby and entrances to all meeting rooms and restaurants; UVc lighting has been installed in our air ducts to purify the air; Protective glass has been installed at the Registration Desk, Concierge Desk and Seaport Café for safety ; Trash receptacles and hand sanitizer have been placed in each meeting room; Capacity signs and social distancing decals space out rest rooms, registration desk areas, elevators and food and beverage service stations (when in use); Housekeeping maintains cleaning logs for all work completed; Guests are required to wear masks in all public spaces

How are you serving food & beverage safely to meeting attendees?

Seaport has implemented new standards and service approach to buffets, banquets and catering service; Menus have been redesigned to serve a variety of both boxed meals, individually wrapped " to go" options and creative bento boxes for each meal period; Social distancing decals will be in place for applicable food stations and bars; 72" tables seat no more than 6 guests socially distanced; Options include served meals and served stations that allow for individual small plates; Utensils are individually wrapped and condiments are all individually presented to guests; Coffee stations are manned or served tableside for seated guests; Attended stations feature screens; Seaport’s service staff follows the strictest guidelines of serving as they do in our restaurant.

What steps have you taken to ensure the safety of meeting and event attendees?

Seaport undertakes frequent deep cleaning of meeting and event spaces; Socially distanced seating and meeting room layouts are provided; Convenient access to hand sanitizer is in every room; For more information on audio/visual safety protocols, please see our preferred vendor, Projection We have removed individual pens and notecards from meeting rooms; Seaport asks that all meeting and event attendees sign a waiver of liability, which includes information for contact tracing; Proper signage is visible throughout the property reminding all guests of the proper way to wear masks and correct handwashing procedures.

Boston Hotel Covid-19 Safety

Our Cleanliness Commitment

For more than 20 years, Seaport Hotel has offered distinctive and considerate service to Boston travelers. Our personable team of thoughtful professionals care deeply about our guests and each other.

Our commitment to your safety is uncompromising. Now, upon arrival, guests will enjoy a new Seaport experience, designed to keep you and our team members healthy and safe. We have no higher calling and we are eager for you to come back and stay with us.

Our Safe Stay Program

At the Seaport Hotel, your well-being is our top priority. When it's time to take a break from home, enjoy a comfortable stay with us. Rest assured we're taking every step to ensure the health and safety of guests and team members. We have been known for our caring, award-winning hospitality for the last two decades.

Our Commitment

We are committed to the highest standards of cleaning and disinfecting of all guest rooms, suites, and common areas of the hotel. Our team members have been thoroughly trained on responsible hospitality and social distancing and are required to wear masks. Enjoy peace of mind that you are safe with us.

Before You Check In

General Health & Safety

Effective February 1, 2021 -

Guest Personal Protective Equipment: Guests are required to wear masks in all public spaces, including restaurants and bars, Seaport Garage, and Wave Health & Fitness, when not exercising.

Seaport Team Members: Team members are monitored for temperature checks with infrared technology prior to the beginning of each shift. Team members are required to wear protective face masks at all times. Gloves will be worn by team members whose responsibilities require them. Every team member has been trained on enhanced hygiene and safety protocols, as well as how to respond and report presumed cases of COVID-19 to the City of Boston Health Department.

CDC Approved Cleaning: The hotel's schedule of cleaning and sanitizing has been enhanced; this includes all public areas including doorknobs, door frames, handles & railings, elevators and other common touch points. All cleaning products have been approved by the CDC. Fogging machines will be deployed to sanitize larger rooms and spaces. A Clorox 360 electrostatic cleaner will be used nightly in all public areas. UVc lighting has been installed in our air ducts to purify the air. Touchless hand sanitization dispensers have been added to high traffic areas for both guests and team members. This includes the Registration Desk in the main lobby and entrances to all meeting rooms and restaurants. Protective glass has been installed at the Registration Desk, in Wave Health & Fitness and the Seaport Café for safety.

Physical Distancing: Seaport's public spaces will be structured to ensure proper social distancing guidelines are followed. Elevators will be restricted to two guests or one family group in the elevator at a time.

Signage: Proper signage will be located throughout the hotel, reminding guests and team members the importance of wearing masks as well as the importance of keeping hands away from their faces and correct handwashing procedures.

Guest Arrival

A warm welcome at every turn;
Self-parking is available in the Seaport Garage as valet services are temporarily suspended
Building access will be through one set of doors located on Seaport Lane
Guests are expected to wear face masks while in public areas of hotel
Guests must respect social distancing guidelines throughout the property, including elevators
We are implementing technology to use mobile phones in place of room keys
If you are ill or have flu like symptoms, please do not attempt to check in

In Room Experience

The number of guests registered to each floor will be limited
Every guest room has been expertly cleaned and sanitized, over and above our AAA award-winning standards
The TV remote has been sanitized by an in-room UVc lightbox, available for guest use
Housekeeping will not service rooms while occupied, buy you may call ext. 4340 if needed
Personalized package of sanitization wipes and personal sized bottle of hand sanitizer
PURE Allergy-Friendly rooms contain an in-room HEPA filter
Reusable collateral will be removed from guest rooms and only what is essential remains
For in-room-dining, there is only self pick-up; call ext. 4315 to order from our TAMO Bistro + Bar menu

Wave Health & Fitness

Wave Health & Fitness will remain closed at this time
The pool at Wave is OPEN to guests; please make a reservation to swim. At check-in, you may reserve the time you prefer.

Seaport Garage

The Seaport Garage will have one point of entrance from the garage to the hotel lobby; signage will direct guests
Garage entry is a touchless process to ensure added safety

Dining at Seaport

Seaport Café

Open daily for breakfast and lunch for hotel guests only
Hours: 6:30 am - 1 pm the Café will close at noon on Saturdays and Sundays
A limited selection of beer and wine is available
Place orders and pick up at the Seaport Café

TAMO Bistro + Bar

Open for dinner Tuesday - Thursday, 5:30 - 9:30 pm and Friday and Saturday, 5:30 - 10:30 pm. TAMO TO GO available until 10 pm and 11 pm, respectively
TAMO's menu is available via QR code or on TAMO's website
TAMO TO GO to your guest room or upon departure
Tables are socially distanced with a max of 6 guests per table per city guidelines
TAMO is also open for breakfast from 7 - 11:30 am on Saturdays and Sundays

We're Flexible. Travel Whenever.

We know you are eager to travel. In these uncertain times, we keep things flexible. To ease your mind, all reservations scheduled for stays before June 30, 2021, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. For booking, call us at 877-732-7678.

Travel Safely

We encourage all guests and team members to continue frequent hand washing, safe social distancing, and mask wearing to ensure a healthy and happy experience at Seaport Hotel. Please be advised that effective March 22, 2021, the state of Massachusetts advises all guests visiting to quarantine for 10 days upon arrival. Travelers are exempt from this advisory if they have a negative COVID-19 test result that has been administered 72 hours prior to arrival. Travelers returning to the state after an absence of less than 24 hours are exempt, as are travelers who are fully vaccinated and do not have symptoms.

Good health and safe travels!

Play & Stay Local

Seaport Hotel is immersed in Boston's historic waterfront and surrounded by amazing attractions and outdoor activities. We're located on the Boston Harborwalk, just steps away from:

Rose Kennedy Greenway
Martin's Park
Freedom Trail
Boston Tea Party Ships & Museum
Boston Children's Museum

In the Words of Our Guests

"I've stayed here many times for business, but last night's stay was for pleasure, and it certainly was that.  Felt comfortable with your safety protocols and enjoyed our stay very much."

Carolyn

Traveler's Insights

Are guests required to wear masks?

You will notice our team is diligently wearing masks.  For the health and safety of all, guests are expected to wear face masks while outside of their rooms.
Where is the best place to park?

We are currently offering convenient self-parking in the Seaport Garage, directly beneath the hotel. Valet parking is currently unavailable.  We would suggest parking as close to Row G or H on any level to easily access the elevators to the lobby.
Is breakfast available?

The Seaport Café is currently open daily for breakfast and lunch from 6:30 am – 1:00 pm serving a variety of grab and go foods. Aura restaurant is currently closed. TAMO is now open on Saturdays and Sundays for breakfast, 7 - 11:30 am.
Does the hotel offer in-room dining?

For our mutual health and safety, In-Room Dining is currently unavailable.  TAMO Bistro + Bar’s complete menu is available for dine-in and take-out, including dining in your room from 5 – 11 pm, Thursday – Saturday nights
Are we able to make coffee in our guestroom?

The Keurig coffee makers typically found in our guest rooms and suites have temporarily been removed.
Are your elevators operating at full capacity?

Elevator occupancy is limited to two guests or one group/family traveling together to ensure responsible social distancing.
Is your health club and pool open?

Wave Health & Fitness is currently closed. Wave’s indoor pool is open to guests on a limited basis, Thursday – Sunday.  Due to state social distancing requirements, guests must sign-up for a designated time slot once checked in to use the pool.  Time slots are limited and on a first-come-first-serve basis.  Over April school vacation week, April 17 - 25, the pool will be open daily from 7 am - 11 pm.

Planning a Meeting or Event?

Seaport is fully compliant with the opening requirements of both the City of Boston and Commonwealth of Massachusetts Phase IV stage 1 opening protocols and checklist to reopen. As well, our successful Safe Stay program requires all active employees to go through training before entering the workplace. Our COVID-19 workplace hygiene is inclusive of daily temperature and wellness checks, and all team members are required to wear masks.

How frequently are you cleaning your public spaces, rest rooms and meeting rooms and what are some of the safety measures you have implemented?
The hotel's schedule of cleaning and sanitizing has been enhanced; this includes all public areas including doorknobs, door frames, handles & railings, elevators and other common touch points every hour;

All cleaning products have been approved by the CDC;

Fogging machines will be deployed to sanitize larger rooms and spaces;

A Clorox 360 electrostatic cleaner will be used nightly in all public areas;

Touchless hand sanitization dispensers have been added to high traffic areas for both guests and team members. This includes the registration and Concierge desk in the main lobby and entrances to all meeting rooms and restaurants;

UVc lighting has been installed in our air ducts to purify the air;

Protective glass has been installed at the Registration Desk, Concierge Desk and Seaport Café for safety ;

Trash receptacles and hand sanitizer have been placed in each meeting room;

Capacity signs and social distancing decals space out rest rooms, registration desk areas, elevators and food and beverage service stations (when in use);

Housekeeping maintains cleaning logs for all work completed;

Guests are required to wear masks in all public spaces
How are you serving food & beverage safely to meeting attendees?
Seaport has implemented new standards and service approach to buffets, banquets and catering service;

Menus have been redesigned to serve a variety of both boxed meals, individually wrapped “ to go” options and creative bento boxes for each meal period;

Social distancing decals will be in place for applicable food stations and bars;

72” tables seat no more than 6 guests socially distanced;

Options include served meals and served stations that allow for individual small plates;

Utensils are individually wrapped and condiments are all individually presented to guests;

Coffee stations are manned or served tableside for seated guests;

Attended stations feature screens;

Seaport’s service staff follows the strictest guidelines of serving as they do in our restaurant.
What steps have you taken to ensure the safety of meeting and event attendees?
Seaport undertakes frequent deep cleaning of meeting and event spaces;

Socially distanced seating and meeting room layouts are provided;

Convenient access to hand sanitizer is in every room;

For more information on audio/visual safety protocols, please see our preferred vendor, Projection

We have removed individual pens and notecards from meeting rooms;

Seaport asks that all meeting and event attendees sign a waiver of liability, which includes information for contact tracing;

Proper signage is visible throughout the property reminding all guests of the proper way to wear masks and correct handwashing procedures.

Over 20 Years of Caring Hospitality