Accessibility Features at Our Hotel

At Seaport Hotel, we strive to ensure that every guest enjoys a comfortable stay at our award-winning hotel. With accessible self-parking, guest rooms, accessible path to check-in, accessible public toilets, and more, our hotel welcomes everyone for a memorable hotel experience in Seaport District, Boston. Feel free to look at the details below to see how we can meet your needs. If you have questions, please contact us at 877-732-7678 or email us at [email protected].

Hotel Accessibility Features

Fire alarms for audio & visually impaired
Accessible Doorways to all public areas
The covered loading area or porte cochere has space for accessible pickup and drop off
Non-slip public access area ramps
Property railings are sturdy, 34 - 38 inches
Service animals are allowed
Accessible path of at least 36 inches wide to the check in desk
Accessible path of at least 36 inches wide to the guestrooms
Accessible paths of at least 36 inches wide in all public guest areas
Accessible elevator
Accessible public restroom
Accessible business center
Accessible tables in public dining spaces
Total Count of Accessible Rooms: 23

Seaport Parking Garage Accessibility Features

Required to have 33 accessible parking spaces, by law; Seaport Parking Garage has 38
Hotel: 9 Van accessible, 11 standard, 20 total. These are in the HP/High Clearance area (9 van, 6 standard), P1 (1), P2 (2) and P3 (2).
West: 4 Van, 4 standard, 8 total. All are on P1.
East: 5 van, 5 standard, 10 total. 3 of each type on P1, 1 of each type on both P2 and P3.
Accessible self-parking spots
18 Van accessible parking spaces
Accessible parking spaces are closest to the accessible entrance

Wave Health & Fitness Accessibility Features

Accessible access
The pool has accessible entrance
Accessible pool with ramp, accessibility lift, and trained Wave staff
Sufficient room to maneuver in the fitness center
Accessible locker rooms with stall, shower, and lowered sink
Audible sound device
TTY kits available
Trained Wave staff available to assist all guests
Accessible equipment

Banquets Accessibility Features

All banquet areas and conference rooms are accessible including all entrances and exits
Accessible ramps are available for access to stages and speaking areas
Accessible tables for dining
Accessible restrooms
Accessible emergency alerts (fire alarms)
Access from guest rooms is available through accessible elevators
Street access is available through accessible doors
Wheelchairs are available on property.
Employees have been trained on compliance with service dogs

Accessible Guest Room Features

Total Count of Accessible Rooms: 23
Hearing Accessible Kit Available
Visual strobe fire/smoke detector
Audible fire/smoke detectors
Phone has TTY or TTD capabilities
Closed captioning on all guest room televisions
Audible sound device
Lowered viewports (peephole) to 36" from the ground
Lowered door security to 36" from the ground
Lowered thermostat to 36" from the ground
Lowered sink
Height of accessible shelving/closet bars: 48"
Grab Bars by the toilet
Toilet height extenders
Grab Bars by the shower/tub
Portable shower chairs, bed rails and Rubbermaid non-slip tub rubber mats are available
Roll-in shower
Accessible tub
Detachable, handheld spray units in shower/tub
Shower seat (permanent or foldable) will be provided upon request
Sufficient toe & knee clearance around the desk
Sufficient toe & knee clearance around the sink
Room doorway width (inches): 36"
Sufficient space to maneuver (around beds, chairs, desks, etc.)
Style of door key and lock: RFID, lever and turn internal lock
Accessible route from the public, front door entrance to guest registration
Accessible route from the public, front door entrance to guest rooms
Accessible route from the public, front door entrance and guest rooms to all dining outlets

Restaurants Accessibility Features (TAMO, Seaport Café, and Aura)

At TAMO, Seaport Café, and Aura we make sure that every guest enjoys a comfortable dining experience. We are committed to making every corner of our hotel's restaurants, bar, and café accessible to all our guests.

Restaurant Accessibility Features:

All areas in the restaurants and bars are accessible including all entrances and exits
Fire alarms for audio & visually impaired
Service animals accepted
Accessible emergency alerts (fire alarms)
Access from guest rooms is available through accessible elevators
Street access is available through accessible doors
Wheelchairs are available
Employees have been trained on compliance with service dogs
Accessible parking spots
18 Van-accessible parking spots
Total of 38 accessible parking spots
Accessible parking spaces are closest to the accessible entrance
Accessible entrance without stairs
Entrance path to the restaurant is firm and slip-resistant
Accessible wide entrance path (TAMO: 64", Seaport Café: 15 feet, Aura: 75")
Entrance path is free of objects protruding into the space
Accessible ramp for the entrance
All ramps longer than 6 feet have railings on both sides (TAMO)
Property railings are sturdy and between 34 and 38 inches high
Entrance door width: at least 32 inches
Carpet with a pile that is less than 1/2-inch high
The carpet is securely installed to minimize tripping hazards
Entrance door is operable with a closed fist and with minimal force
Entrance door is automatic and takes at least 3 seconds to close
Aisles of at least 36 inches between fixed seating (TAMO)
Accessible seating distributed throughout the dining area
Accessible dining tables and counters are between 28 inches and 34 inches high
Accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
The cashier counter is no more than 36 inches high (Seaport Café)
Accessible portion of the food-ordering counter: no more than 36 inches high
Accessible public restrooms
Restroom entrance doorways are at least 32 inches wide
Restroom entrance doors have accessible handles no higher than 48 inches from the ground
Restroom entrance doors operate with minimal force
Restrooms are wheelchair accessible with adequate maneuvering space
Restrooms have pathways of at least 36 inches to all fixtures
Restroom stall doors are operable with a closed fist
Restrooms stall with adequate space for maneuvering
Accessible stall with grab bars near the toilet
Toilet seats that are 17 to 19 inches high
Space of at least 30 inches wide x 48 inches deep in front of the restroom sink
Restroom sink rim is equal to or less than 34 inches high
At least 29 inches space from the floor to the bottom of the sink
Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
Restroom mirror has reflection surfaces at or below 48 inches from the ground