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Accessibility

Accessibility Features At Our Hotel

At Seaport Hotel, we strive to ensure that every guest enjoys a comfortable stay at our award-winning hotel. With accessible self-parking, guest rooms, accessible path to check-in, accessible public toilets, and more, our hotel welcomes everyone for a memorable hotel experience in Seaport District, Boston. Feel free to look at the details below to see how we can meet your needs. If you have questions, please contact us at 877-732-7678 or email us at info@seaportboston.com.

Accessibility FeaturesAccessibility Features

Hotel Accessibility Features

  • Fire alarms for audio & visually impaired
  • Accessible Doorways to all public areas
  • The covered loading area or porte cochere has space for accessible pickup and drop off
  • Non-slip public access area ramps
  • Property railings are sturdy, 34 - 38 inches
  • Service animals are allowed
  • Accessible path of at least 36 inches wide to the check in desk
  • Accessible path of at least 36 inches wide to the guestrooms
  • Accessible paths of at least 36 inches wide in all public guest areas
  • Accessible elevator
  • Accessible public restroom
  • Accessible business center
  • Accessible tables in public dining spaces
  • Total Count of Accessible Rooms: 23
Seaport Parking Garage Accessibility Features
  • Required to have 33 accessible parking spaces, by law; Seaport Parking Garage has 38
  • Hotel: 9 Van accessible, 11 standard, 20 total. These are in the HP/High Clearance area (9 van, 6 standard), P1 (1), P2 (2) and P3 (2).
  • West: 4 Van, 4 standard, 8 total. All are on P1.
  • East:  5 van, 5 standard, 10 total. 3 of each type on P1, 1 of each type on both P2 and P3.
  • Accessible self-parking spots
  • 18 Van accessible parking spaces
  • Accessible parking spaces are closest to the accessible entrance
Wave Health & Fitness Accessibility Features
  • Accessible access
  • The pool has accessible entrance
  • Accessible pool with ramp, accessibility lift, and trained Wave staff
  • Sufficient room to maneuver in the fitness center
  • Accessible locker rooms with stall, shower, and lowered sink
  • Audible sound device
  • TTY kits available
  • Trained Wave staff available to assist all guests
  • Accessible equipment
Banquets Accessibility Features
  • All banquet areas and conference rooms are accessible including all entrances and exits
  • Accessible ramps are available for access to stages and speaking areas
  • Accessible tables for dining
  • Accessible restrooms
  • Accessible emergency alerts (fire alarms)
  • Access from guest rooms is available through accessible elevators
  • Street access is available through accessible doors
  • Wheelchairs are available on property.
  • Employees have been trained on compliance with service dogs
Guestroom AccessibilityGuestroom Accessibility
Accessible Guest Room Features
  • Total Count of Accessible Rooms: 23
  • Hearing Accessible Kit Available - Available upon request
  • Visual strobe fire/smoke detector
  • Audible fire/smoke detectors
  • Phone with TTY or TTD capabilities - Available upon request
  • TV has closed-captioning or decoders - Closed captioning available on some channels
  • Lowered viewports (peephole) to 36" from the ground
  • Lowered door security to 36" from the ground
  • Lowered thermostat to 36" from the ground
  • Lowered sink
  • Height of accessible shelving/closet bars: 48"
  • Grab bars in the bathroom
  • Grab Bars by the toilet
  • Grab Bars by the shower/tub
  • Portable shower chairs, bed rails and Rubbermaid rubber anti-slip tub mats - Available upon request
  • Roll-in shower (one room)
  • Accessible tub (13 rooms)
  • Detachable, handheld spray units in shower/tub
  • Shower seat (permanent or foldable) - Available upon request
  • Sufficient Toe & knee clearance around the desk
  • Sufficient Toe & knee clearance around the sink
  • Room Doorway Width (inches): 36"
  • Sufficient access paths for mobility guests to maneuver (around beds, chairs, desks, etc.)
  • Style of door key & lock: RFID, lever and turn internal lock
  • Accessible route from the public, front door entrance to guest registration
  • Accessible route from the public, front door entrance to guest rooms
  • Accessible route from the public, front door entrance and guest rooms to all dining outlets
  • Audible sound device - Available upon request
  • Raised toilet height extender - Available upon request
Restaurant AccessibilityRestaurant Accessibility
Restaurants Accessibility Features (TAMO, Seaport Café, And Aura)

At TAMO, Seaport Café, and Aura we make sure that every guest enjoys a comfortable dining experience. We are committed to making every corner of our hotel's restaurants, bar, and café accessible to all our guests. 

Restaurant Accessibility Features:
  • All areas in the restaurants and bars are accessible including all entrances and exits
  • Fire alarms for audio & visually impaired
  • Service animals accepted
  • Accessible emergency alerts (fire alarms)
  • Access from guest rooms is available through accessible elevators
  • Street access is available through accessible doors
  • Wheelchairs are available
  • Employees have been trained on compliance with service dogs
  • Accessible parking spots
  • 18 Van-accessible parking spots
  • Total of 38 accessible parking spots
  • Accessible parking spaces are closest to the accessible entrance
  • Accessible entrance without stairs
  • Entrance path to the restaurant is firm and slip-resistant
  • Accessible wide entrance path (TAMO: 64", Seaport Café: 15 feet, Aura: 75")
  • Entrance path is free of objects protruding into the space
  • Accessible ramp for the entrance
  • All ramps longer than 6 feet have railings on both sides (TAMO)
  • Property railings are sturdy and between 34 and 38 inches high
  • Entrance door width: at least 32 inches
  • Carpet with a pile that is less than 1/2-inch high
  • The carpet is securely installed to minimize tripping hazards
  • Entrance door is operable with a closed fist and with minimal force
  • Entrance door is automatic and takes at least 3 seconds to close
  • Aisles of at least 36 inches between fixed seating (TAMO)
  • Accessible seating distributed throughout the dining area
  • Accessible dining tables and counters are between 28 inches and 34 inches high
  • Accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
  • The cashier counter is no more than 36 inches high (Seaport Café)
  • Accessible portion of the food-ordering counter: no more than 36 inches high
  • Accessible public restrooms
  • Restroom entrance doorways are at least 32 inches wide
  • Restroom entrance doors have accessible handles no higher than 48 inches from the ground
  • Restroom entrance doors operate with minimal force
  • Restrooms are wheelchair accessible with adequate maneuvering space
  • Restrooms have pathways of at least 36 inches to all fixtures
  • Restroom stall doors are operable with a closed fist
  • Restrooms stall with adequate space for maneuvering
  • Accessible stall with grab bars near the toilet
  • Toilet seats that are 17 to 19 inches high
  • Space of at least 30 inches wide x 48 inches deep in front of the restroom sink
  • Restroom sink rim is equal to or less than 34 inches high
  • At least 29 inches space from the floor to the bottom of the sink
  • Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
  • Restroom mirror has reflection surfaces at or below 48 inches from the ground
AccessibilityWebsite Accessibility

Accessibility Statement for Seaport Hotel Boston

Date: 1/2/2024
This is an accessibility statement from Seaport Hotel Boston

Measures to support accessibility

Seaport Hotel Boston takes the following measures to ensure accessibility of Seaport Hotel Boston:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Seaport Hotel Boston is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Seaport Hotel Boston. Please let us know if you encounter accessibility barriers on Seaport Hotel Boston:
  • Phone: 617-385-4000
  • Business Address: 1 Seaport Lane, Boston, Massachusetts 02210

Compatibility with browsers and assistive technology

Seaport Hotel Boston is designed to be compatible with the following assistive technologies:
Seaport Hotel Boston is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Seaport Hotel Boston relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Seaport Hotel Boston, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/03/2024; 05/17/2024; 05/01/2024; 04/01/2024; 03/04/2024; 02/01/2024; 01/02/2024

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.