As we prepare to reopen at the end of July, the well-being of our guests, team members, vendors and community remains our highest priority. We will continue to follow all Federal, State and Local regulations, as we plan to welcome you back. Should we need to revise our operations plans at any point based on their directions, we will certainly do so. Our outlets, including Aura restaurant, TAMO Bistro + Bar, the Seaport Cafe, as well as Wave Health & Fitness, will reopen gradually, and our website will remain the best source for updates and hours of operation. Please note the Seaport Garage has been and continues to remain open.
Our team has been hard at work discussing and implementing plans in consultation with global and local public health authorities so that we can serve our guests in a safe and efficient manner. We are pleased to share these initiatives:
Team Member Safety Protocol
*All team members will be required to have temperature checked at start of shift and break periods;
*Team members will be required to wear masks;
*Social distancing of 6 ft. will be required with guest and team member interactions, including during the check-in and check-out process;
*Team members have been trained on enhanced hygiene and safety protocols;
*Incident response protocols have been developed and will be implemented in the unfortunate event a guest or team member tests positive for the virus.
Public Space and Guest Registration
*The hotel's schedule of cleaning and sanitizing has been enhanced; this includes all public areas including doorknobs, door frames, handles & railings, elevators and other common touch points;
*Electrostatic sprayers will be used for frequently touched surfaces;
*Fogging machines will be deployed to sanitize larger rooms and spaces;
*Touchless hand sanitization dispensers have been added to high traffic areas for both guests and team members. This includes Wave Health & Fitness, the registration and Concierge desk in the main lobby, entrances to all meeting rooms and restaurants.
*Protective glass has been installed at both the Registration Desk and the Concierge Desk for safety;
*Social distance markers at guest registration;
*Kiosk and mobile device enabled check-in, including guest room key production and bill receipt technology will be featured;
*For our mutual health & safety, valet parking services will not be available but convenient self-parking is on site;
*We will have a single point of entry to enable all building entrants to be properly screened for the safety of all. Our main entrance at One Seaport Lane will be the way in and out of the property.
*Thorough guestroom sanitization plans, over and above our current AAA award-winning standards, have been implemented;
*Daily housekeeping services will not be provided to occupied rooms; services, including towel requests and trash removal, may be requested by phone or text and products fully sanitized;
*Guest rooms will be vacant for 24 hours after a guest checks out;
*In-room hand sanitizer and disinfecting wipes are provided in each guest room, as well as a non-contact door opener;
*HVAC duct work will contain UVC lighting to decontaminate all air distributed in the building;
*Additional accessories in guestrooms have been removed to create a more pristine environment;
*Cleaning products approved by CDC;
*Seaport's PURE Allergy-Friendly rooms remain an option for guests sensitive to allergens.
*Initially, the Seaport Cafe will service all meal periods, 6 am - 7 pm (Aura restaurant and TAMO Bistro Bar will remain closed);
*100% ServeSafe Sanitation Certified Team Members;
*Protective equipment for all restaurant team members;
*Protective glass installed at counter service for safety;
*The Cafe will offer beer & wine bottle service available "to go";
* Social distancing practices will be implemented, requiring limited seating capacity with tables separated by at least 6' of space.
Wave Health & Fitness
*Protective glass installed at check-in desk;
*Protective equipment for all Wave team members;
*No personal training initially;
*Equipment properly spaced to enforce social distancing;
*Advanced scheduling required for access to limit total simultaneous capacity in both pool and workout facilities.
*Bike: Complimentary bicycles and helmets are sanitized between each use;
*Stroll: Seaport is conveniently located on Boston's Harborwalk: a unique 43-mile park along Boston's shoreline;
*Golf: Seaport is a member of nearby Granite Links, featuring 27 championship holes; our Concierge is pleased to arrange tee times for guests who wish to golf;
*Explore: Discover American history along the 2.5 mile, red-lined route of the Freedom Trail.
Take a look at our re-opening specials!