Frequently Asked Questions

Seaport's team members have all been trained on enhanced hygiene and safety protocols; all will be wearing masks and following social distancing guidelines. Upon arrival, masks will be available if you need one. Masks are required in public spaces.  Guests will find protective glass at the Registration Desk and Concierge Desk for safety. For the safety of guests and team members, valet parking services will not be available however convenient self-parking in our attached underground garage is available. The hotel will have a single point of entry and exit (our main entrance at One Seaport Lane).

Thorough guest room sanitization plans, over and above our current AAA award-winning standards, have been implemented. Guests will find in-room hand sanitizer and disinfecting wipes in the guest room, and a non-contact door opener will be given at check-in. Daily housekeeping services will not be provided to occupied rooms; services, including towel requests and trash removal, may be requested by phone or text and products fully sanitized.  Guest rooms will feature an in-room UVC lightbox, which will sanitize the TV remote and is available for guest use as well. Guests may refer to their in-room TV for details on products and services available.

The Seaport Café serves breakfast and lunch, 6:30 am - 1 pm daily, however, the Cafe will close at noon on Saturday and Sunday.  A limited selection of beer & wine is available; for in-room consumption, guests are asked to please pick up at the Seaport Café. Protective equipment will be worn by all restaurant team members and protective glass installed at counter service for safety.  TAMO Bistro + Bar and TAMO Terrace is now open Tuesday & Wednesday, 5:30 - 9:30 pm and Thursday - Saturday, 5 - 10:30 pm.  TAMO TO GO is offered until 10 pm and 11 pm, respectively.

TAMO is serving breakfast on Saturdays and Sundays from 7 - 11:30 am.

Wave Health & Fitness has now reopened and guests of the hotel are asked to sign up with Guest Services for a designated workout time:

Monday - Thursday, 6 am to 1 pm and 4 to 7 pm
Friday, 6 am to 11 pm
Saturday, 7 am - 11 pm
Sunday, 7 am - 5 pm

Wave's indoor pool is open to hotel guests, on a limited basis.  Due to state social distancing requirements, in order to use the pool guests must sign-up for a designated time slot once they have checked-in.  Time slots are limited and are on a first-come-first-serve basis.   New pool hours are:

Monday - Wednesday
8 am to 1 pm and 4 pm to 7 pm
Thursday
8 am to 1 pm and 4 pm to 8 pm
Friday
8 am to 11 pm
Saturday
7 am to 11 pm
Sunday
7 am to 5 pm

Upon re-opening, protective glass will be installed at the check-in desk and protective equipment will be worn by all Wave team members.  Equipment will be properly spaced for social distancing and advanced scheduling will be required for access to limit total simultaneous capacity in both pool and workout facilities.

To view our complete list of reopening protocols, please visit our Reopening Protocols page.